Maintenance, Repairs, and Upgrades

Technical Service & Support for Schunk Sonosystems Equipment

Whether it's maintenance, repairs, or spare parts—when you need us, we're there. On-site, remote, or just a click away.

Our Promise

Service That Delivers on Its Promises

Our systems are built for continuous operation. Robust, precise, made to run. And to ensure that stays that way for years to come, we make sure you're never on your own.

To keep it that way

Preventive maintenance and servicing—we take proactive measures instead of just reacting.

If something does go wrong

Precise fault diagnosis, fast repairs, technicians on-site worldwide.

So you're never left waiting

Proactive spare parts supply—there when you need them.

So your team can handle it themselves

Hands-on training, tailored to your system and your team.

When speed is of the essence

Modern remote services and digital tools like SonoCare.

On-site worldwide, personally on the phone, digitally when speed is of the essence. That's how your production runs—not because there's always something to fix, but because we make sure it doesn't come to that in the first place.

Submit a Service Request

Technical Support

No matter what you need—we're here for you. On-site, remotely, or with just a click. With customized maintenance contracts, you can ensure your machines' long-term performance. Our service technicians provide on-site support worldwide, and our remote support resolves many issues from a distance. And with SonoCare, you also have round-the-clock access to machine knowledge, documentation, and AI support—for even faster solutions.

SonoCademy®

Knowledge that makes a difference. We provide practical expertise in machine operation, maintenance, process optimization, and troubleshooting. With customized training courses and workshops, you can help your team get more out of your equipment—operate safely, solve problems quickly, and realize its full potential.

Repairs, Replacement Parts & Retrofits

We're here to support you throughout the entire lifecycle of your equipment. Professional repairs, fast delivery of genuine replacement parts, and targeted retrofits keep your machines running reliably and efficiently. With retrofits, you can incorporate new technologies and features into your existing equipment—cost-effectively, without having to make a completely new investment.

More Than Just Service—A Team by Your Side

Technology is only as good as the people behind it. Our international service team supports you with passion, expertise, and genuine dedication—from initial commissioning to the long-term optimization of your production processes.

SonoCare

SonoCare – your AI colleague on duty, 24/7

Ultrasonic welding is precision work. And sometimes, when troubleshooting, you need a quick, expert answer—no matter the time zone, no matter where in the world.

One scan, instant answers

QR code on the machine → AI-powered support, documentation, and service history. Instantly, on your mobile device, in your language.

Troubleshooting with no wait time

The AI knows your system, its history, and the most common error patterns—and provides real-time help right on your screen, instead of having to flip through a manual.

What that means in everyday use

Faster troubleshooting. Less time spent searching. And a knowledge base that doesn't depend on a single person—it's always available.

This makes ultrasonic welding even smarter—SonoCare gives your team the answers they need, around the clock.