Schunk Digital Industries

We identify, design, and develop digital solutions in close partnership with our customers and business units. We always strive to generate significant added value for our customers and the entire Schunk Group. We use methods such as design thinking to promote new approaches and put our customers at the center of all our activities. We systematically and methodically evaluate promising ideas based on their relevance and technical feasibility. If this concept and evaluation phase is successful, we move on to the development and operation of the solution. We therefore take a holistic view of successful digitalization – from refining ideas and defining solutions to the individual implementation of the solution for our customers.

With IoT & connectivity, we expand the capabilities of our machines and systems. We offer our customers our OneIoT platform, which describes an all-in-one solution for IoT in industry. This allows our customers to concentrate on their processes and improve on a daily basis based on the insights gained from digital solutions. With the OneIoT platform, you can conveniently access the following functions for your machines and systems:

• Intelligent remote networking and control of your machines and systems  
• Device management of all your IoT-enabled machines and systems
• Uniform and secure access management
• Visualization and display of collected IoT data
• Analysis of the generated telemetry data, e.g., for the purpose of predictive maintenance
• Greater operational reliability with low operating and development costs
   

Whether remote service, condition monitoring, or energy management—sensory monitoring, the transfer of status data to a secure cloud environment with the highest level of data security, and subsequent data analysis open up greater system availability for our customers with reduced operating costs and thus enormous potential for increasing efficiency, operational reliability, and stability.

The systematic collection and analysis of large amounts of data across multiple data sources and systems is a fundamental prerequisite for optimizing our processes, maintaining our competitiveness, and developing new digital business models. To this end, we use state-of-the-art data processing techniques and are continuously building our expertise in the areas of data science, data engineering, and artificial intelligence. An important component of this is our central Schunk Data Analytics Platform, which we use to leverage synergies in the infrastructure required for analyzing large amounts of data, thereby keeping development and operating costs for our customers as low as possible. Our fields of application range from forecasting the condition of rail infrastructure to optimizing component quality based on the analysis of process and product data.

Our customers can find exactly what they are looking for quickly, easily, and intuitively. To this end, we provide our customers with important information and services via digital channels. Whether in optics, automotive, semiconductors, energy, or pharmaceuticals. Our customers can navigate seamlessly between different services and offers via a central portal and e-business platform. In doing so, we create an inspiring customer experience that stands for the quality and innovative strength of Schunk.

With a single registration, our customers can access a wide range of offers, such as...

• Management of their machine park with associated data, plans, and documents.
• Administration of service and repair orders.
• Identification and ordering of spare parts and consumables.
• Use of learning and training opportunities.
• Use of IoT services.  
   

Together with our business units, we are working intensively on implementing these goals and functions. As with our other areas of focus, we are also relying on a central platform for the development of our customer portal, which will enable us to leverage synergies in infrastructure and optimize development and operating costs.